at the estate agency
WATCH THE VIDEO AND USE THE CLUES GIVEN TO ASK QUESTIONS.
DON'T FORGET TO USE APPROPRIATE EXPRESSIONS TO GREET PEOPLE .
DON'T FORGET TO SAY "PLEASE" AND "THANK YOU"
You've just read this advert on yesterday's newspaper, phone the Estate Agency to ask for more details.The conversation might start like this:
Examiner: Good morning. Can I help you?
Student: Good morning. I'd like some information about a flat in the city centre.