Writing a complaint letter sounds serious, right? But before I ask my students to get into that, let’s help them loosen up with two quick warm-ups!
First—let’s reflect. Do you often complain, or do you just let things go?
Then, let’s turn up the fun! There’s a challenge: can you guess the complaint just by interpreting a few clues? Some might be obvious, but others will definitely make them think!
Once we’ve had a good laugh (and maybe a little self-discovery), we’ll dive into writing complaint letters that actually get results. Here are the two quick warm-ups. Hope your students enjoy them.
WARM-UP 1: CONVERSATION QUESTIONS
- Do you think you complain a lot, a little, or just enough? In what situations do you usually complain?
- In your country/culture, is openly complaining common, or is it considered rude? How do people usually complain?
- What do people in your city/country often complain about? (e.g., public transport, slow service, bad weather)?
- Can you recall a time you complained and got a solution? How did you handle it?
- Do you prefer to solve a problem by complaining or ignore it? Why?
WARM-UP 2: GUESS THE EMOJI
Let’s have fun!You will see emoji sequences and you must try to guess what type of complaint each represents.
Complaint emojis de cristina.cabal
Glad you like it!!! Thanks for your comment!
What a good idea to introduce this topic. I love it! Thanks for sharing it.